Product Visualizers
Lowe's Home Improvement
+50% conversion rate +.5MM$ weekly revenue
Mission: Build a custom experience for Lowe’s customers that allows them to see how flooring and paint will look in their room so they can make more confident buying decisions.
Visual Search, MWeb
Lowe's Home Improvement
2x conversions compared to the app
Mission: Design Lowe's Visual Search for Tablet and Mobile Web from 0 - 1 so that Lowe's can meet customer expectations and allow them to search for products using an image or by scanning a barcode.
Product / Search listing pages
Lowe's Home Improvement
+53.4MM in annualized revenue for 2021
Mission: Find out why customers are searching for products and bouncing off our results pages before clicking on any of them - and solve it.
Interactive Maps
Universal Studios Parks
3D Global Design Component
Mission: Help Universal Studios Destinations & Experiences meet park guests' expectations with a trip-planning experience that aligns with how they want to study, interact, and engage with points of interest before they arrive at the theme parks.
Automated Wait Times
Universal Studios Parks
Identitifed, aligned & implemented design & functionality for the Park team's application
Mission: Redesign legacy software from 0-1 for Universal Studios Parks' Rides and Attractions Teams so that they can efficiently update Park showtimes, ride operation hours, and character appearance times to the guest mobile app.
Universal Mobile App Rewrite
Universal Studios
12X+ Revenue - more $$ in the first month of launch than in all of 2023
Mission: Redesign all E-commerce features for Universal Parks' guest app. Provide UX leadership and work closely with cross-functional teams to implement critical UX enhancements and new features in a fast-paced code rewrite environment.
AI / NLP E-commerce
Walmart Aspectiva
🔒 NDA - Integrated UX Research & Strategy
Help the world's biggest retailer leverage AI and advanced NLP technology to transform customer reviews from a black hole of information to a smart and more transparent customer experience.
Lowe's Navigation
Lowe's Masthead
Aligned a team of 50 leaders - Directors, Business, & Product on an effective UX Discovery process
Mission: Discover what customers really don't like about Lowes.com current navigation and align Business and Product on a high-stakes, user-centered Masthead redesign
Resource Tracking Software
Management Controls
Custom workflow for an overlooked user persona
Mission: Streamline the 'Timekeeper's' workflow through a fast-paced legacy redesign and help them help 300 oil and gas sites worldwide save over $50 billion annually in contractor spending.
Hospital patient video monitoring software - 2019
Carepoint
Turned a 4-screen flow with multiple error popups to a 1-screen solution for adding & editing hospital info
Mission: Help understaffed, high-stress hospital nurses make tough decisions on the fly using patient video monitoring and data.
Let's work together! 🚀