I strongly recommend working with Rebecca. Why? because you actually get a lot more than originally planned (e.g user research). Getting added value pointers, questions, insights and overall deliverables that open your mind and make you think deeply about the desired feature / objective and what actions need to be taken moving forward. The overall process of working with Rebecca very organized. Things are clear and the process is very structured and effective. From the very beginning of the engagement, Rebecca raises relevant questions to truly understand the objectives (eg new feature, problem statement and goals). She would then run some initial research, finds and reviews industry benchmarks and comes with questions and insights that fine tune the research objectives which clarifies things and adds its own value. Rebecca is very sensitive to timelines, sets expectation and provides an action plan is that is flexible to support them. She shares the plans and artifacts planned to be used in the process to help make sure there is alignment to the original goal. The output provided is very clear. Rebecca recaps on the process done, takes through relevant details and shows how they contributed to the overall insights. Things are well explained and clearly presented with bottom lines and actions all which align with the set objectives. Rebecca also offers various methods of sharing the outputs and insights based on the target audiences. Rebecca's vast experience and high degree of professionalism is very present in each step of the way, from initiation all the way to delivery of the findings and recommendations.